Trellis

Legal

Terms of Service

Effective date: April 2026

These Terms of Service (“Terms”) govern your use of the Trellis mobile application and the website at trellis.vercel.app (together, the “Services”), operated by Trellis (“we,” “us,” or “our”). By downloading, installing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Not medical advice

The Services are a wellness tool. They are not a medical device, they are not a substitute for medical advice, and they do not diagnose, treat, cure, mitigate, or prevent any disease or condition. Information the Services provide is educational and general in nature. Specifically:

  • Nothing in the Services constitutes a recommendation to start, stop, change, or skip any medication or medical treatment. Only your prescriber can make those decisions.
  • Dose titration schedules and missed-dose rules displayed in the App reflect publicly available prescribing information for specific medications. They are reference material, not personalized medical instructions. Always follow the specific guidance your prescriber gave you.
  • Protein, calorie, and other nutritional targets are calculated from published clinical guidelines. They are general recommendations, not a personalized prescription.
  • If you are experiencing a medical emergency, call 911 (US) or your local emergency number. If you are in crisis or experiencing thoughts of suicide or self-harm, call or text 988 (Suicide & Crisis Lifeline) in the US, or contact your local crisis service.

Always consult your prescriber or a qualified healthcare professional for medical questions or before making decisions about your health, your medication, your diet, or your exercise program.

2. Eligibility

You must be at least 17 years old and capable of forming a binding contract to use the Services. By using the Services, you represent that you meet these requirements. The Services are intended for individuals in the United States; we do not direct the Services to users in jurisdictions where GLP-1 medications are not authorized or where the Services would be illegal.

3. Account

You may use the App without creating an account. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us at tranquilitypages@gmail.com if you suspect unauthorized access. One person may not maintain more than one account.

4. Subscriptions and payments

Certain features of the Services require a paid subscription. Prices and features of available plans are displayed in the App. Purchases are processed by Apple (for iOS) or Google (for Android), not by us directly. Your purchase is subject to the applicable App Store or Google Play terms.

  • Automatic renewal. Subscriptions renew automatically at the end of each period at the then-current price until cancelled.
  • Cancellation. You can cancel at any time through the App Store subscriptions menu or Google Play subscriptions menu. Cancellations take effect at the end of the current paid period; we do not refund partial periods unless required by law.
  • Trials. If a free trial is offered, it converts to a paid subscription unless you cancel before the trial ends. You are responsible for tracking your trial expiration.
  • Refunds. Refund requests are handled by Apple or Google under their policies. We cannot issue refunds directly.
  • Price changes. We may change subscription prices. Existing subscribers will be notified in advance and offered the right to cancel before the change takes effect.

5. Acceptable use

You agree not to:

  • Use the Services to provide medical advice or healthcare services to others
  • Reverse engineer, decompile, or attempt to extract source code, except as permitted by law
  • Use the Services to violate any law, infringe anyone's rights, or harass any person
  • Copy, modify, distribute, sell, or lease any part of the Services
  • Probe, scan, or test the vulnerability of the Services, or bypass any security or authentication measures
  • Use automated means (bots, scrapers) to access the Services
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity
  • Upload or submit content that is false, misleading, defamatory, unlawful, or infringing

6. Your content

You own the information you enter into the App. By using the Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display your content solely to provide the Services to you (including cloud backup if you enable it). We do not use your content to train machine-learning models, sell to advertisers, or share with third parties except as described in our Privacy Policy.

7. Our content and intellectual property

The Services, including the app, the Site, the Trellis name, the constellation mark, graphics, text, design, and software, are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use, subject to these Terms.

8. Third-party services

The Services may integrate with or link to third-party services, including Apple HealthKit, Android Health Connect, the Apple App Store, Google Play, Supabase, and RevenueCat. Those services are governed by their own terms and privacy policies. We are not responsible for third-party content, services, or data practices.

9. Health integrations

If you enable Apple HealthKit or Android Health Connect integration, you authorize the App to read data from those platforms to display it within the App. You can revoke that authorization at any time in your device's settings. We do not currently write data back to HealthKit or Health Connect. If that changes, you will be notified and asked to re-confirm permissions.

10. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT INFORMATION PROVIDED IS ACCURATE, CURRENT, OR COMPLETE.

WE DO NOT GUARANTEE ANY HEALTH OUTCOME. INDIVIDUAL RESULTS VARY. WEIGHT LOSS, MEDICATION ADHERENCE, AND SIDE-EFFECT EXPERIENCES DEPEND ON MANY FACTORS OUTSIDE OUR CONTROL.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You will defend, indemnify, and hold us harmless from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your content, or your violation of these Terms.

13. Termination

You may stop using the Services at any time by uninstalling the App and, if you have an account, deleting it in App Settings. We may suspend or terminate your access if you violate these Terms or if required by law. Sections that by their nature should survive termination will survive, including sections 6, 7, 10, 11, 12, 14, and 15.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will first be attempted to be resolved informally by emailing tranquilitypages@gmail.com and engaging in good-faith discussion for at least 30 days. If the dispute is not resolved, either party may initiate binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in the county of your residence or by video conference, with each party bearing its own fees except as the AAA rules or applicable law provide.

Class-action waiver. You and we agree that each may bring claims against the other only individually and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

You have the right to opt out of this arbitration agreement by emailing tranquilitypages@gmail.com within 30 days of first accepting these Terms, with your full name and a clear statement that you are opting out.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you in-App and by email (if you have an account) at least 30 days before the change takes effect, and we will update the effective date at the top. Continued use of the Services after changes take effect constitutes acceptance.

16. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Services.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
  • No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  • Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

For general questions: tranquilitypages@gmail.com
For legal questions: tranquilitypages@gmail.com
For privacy questions: tranquilitypages@gmail.com